The Cal.com Action enables seamless appointment scheduling by integrating directly with Cal.com’s robust calendar system. Ideal for SMBs like restaurants, dealerships, and dental clinics, this feature offers powerful customization options for working hours, meeting durations, and booking windows, ensuring a flexible and efficient scheduling process.

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Configuration Options

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1. Action Name

  • Customizable identifier for the calendar action.
  • Examples: “Calendar Booking,” “Appointment Scheduler,” etc.
  • Required Field: Helps users quickly identify the action in workflows.

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2. App Selection

  • Set to Cal to connect directly with its calendar system.

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3. Calendar Selection

  • Dropdown menu displaying connected calendars.
  • Enables users to choose from multiple options.
  • Required Field: Ensures proper scheduling within the right calendar.

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4. Call Type Configuration

  • Select the type of appointment:
    • Inbound (e.g., customer calls restaurant for reservations).
    • Outbound (e.g., follow-up calls for dental consultations).
    • Both for dual-purpose workflows.
  • Required Field: Defines the scope of the calendar action.

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5. Slots Per Day

  • Set the maximum number of bookings allowed in a single day.

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6. Delay Settings

  • Purpose: Introduces a natural pause in scheduling for smoother user experience.
  • Default: 2 seconds (customizable).
  • Optional Field: Adapts to workflows of varying complexity.
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