ツール

エージェント  →  LLM モデル  →  ツール

curl -X POST https://api.oneinbox.ai/v1/tools \
  -H "Authorization: Bearer <api_key>" \
  -H "Content-Type: application/json" \
  -d '{
    "name": "notify_team_sms",
    "type": "send_sms",
    "description": "SMS the team when a lead is captured. Trigger when the caller shares their contact details.",
    "messaging_config": {
      "to": "caller",
      "body_template": "New lead: {name} ({phone})"
    }
  }'

curl -X POST https://api.oneinbox.ai/v1/tools \
  -H "Authorization: Bearer <api_key>" \
  -H "Content-Type: application/json" \
  -d '{
    "name": "notify_team_email",
    "type": "send_email",
    "description": "Email the sales team when a lead is captured. Trigger when the caller expresses interest.",
    "credential_id": "<resend_or_sendgrid_credential_id>",
    "messaging_config": {
      "to": "sales@example.com",
      "subject_template": "New lead: {name}",
      "body_template": "{summary}"
    }
  }'

curl -X POST https://api.oneinbox.ai/v1/tools \
  -H "Authorization: Bearer <api_key>" \
  -H "Content-Type: application/json" \
  -d '{
    "name": "book_demo",
    "type": "schedule_calendar_event",
    "description": "Book a product demo when the caller asks to schedule a meeting or demo. Trigger phrases: schedule, book a demo, set up a call.",
    "credential_id": "<calcom_credential_id>",
    "calendar_config": {
      "event_type_id": 123456,
      "duration_minutes": 30,
      "timezone": "America/New_York"
    }
  }'

curl -X POST https://api.oneinbox.ai/v1/tools \
  -H "Authorization: Bearer <api_key>" \
  -H "Content-Type: application/json" \
  -d '{
    "name": "check_inventory",
    "type": "api_call",
    "description": "Look up inventory by SKU when the caller asks about stock or availability.",
    "url": "https://api.example.com/inventory",
    "method": "POST",
    "headers": {
      "Authorization": "Bearer <your_secret>"
    },
    "parameters": [
      {
        "name": "sku",
        "type": "string",
        "required": true,
        "description": "Product SKU the caller mentioned"
      }
    ],
    "run_in_background": true,
    "speak_during_execution": true
  }'

curl -X POST https://api.oneinbox.ai/v1/tools \
  -H "Authorization: Bearer <api_key>" \
  -H "Content-Type: application/json" \
  -d '{
    "name": "create_ticket",
    "type": "api_call",
    "description": "Open a support ticket when the caller reports an issue.",
    "url": "https://api.example.com/tickets",
    "method": "POST",
    "parameters_schema": {
      "type": "object",
      "properties": {
        "subject": { "type": "string", "description": "Ticket subject" },
        "priority": { "type": "string", "enum": ["low", "high"] },
        "items": {
          "type": "array",
          "items": {
            "type": "object",
            "properties": { "sku": { "type": "string" } },
            "required": ["sku"]
          }
        }
      },
      "required": ["subject"]
    }
  }'

curl -X POST https://api.oneinbox.ai/v1/tools \
  -H "Authorization: Bearer <api_key>" \
  -H "Content-Type: application/json" \
  -d '{
    "name": "transfer_to_support",
    "type": "transfer_call",
    "description": "Transfer to a human agent when the caller asks to speak to a person or escalate. Trigger phrases: talk to someone, speak to a human, I want a real person.",
    "transfer_to": "+15105550100"
  }'

curl -X POST https://api.oneinbox.ai/v1/tools \
  -H "Authorization: Bearer <api_key>" \
  -H "Content-Type: application/json" \
  -d '{
    "name": "warm_transfer_to_supervisor",
    "type": "transfer_call",
    "description": "Warm transfer to a supervisor when the caller needs escalation.",
    "transfer_to": "+15105550100",
    "transfer_config": {
      "mode": "warm",
      "extra_instructions": "スーパーバイザーに挨拶し、発信者の名前と問題を伝え、接続前に準備ができているか確認してください。"
    }
  }'

curl -X POST https://api.oneinbox.ai/v1/tools \
  -H "Authorization: Bearer <api_key>" \
  -H "Content-Type: application/json" \
  -d '{
    "name": "lead_capture",
    "type": "extract_information",
    "description": "Extract lead info from the conversation. Run this once the caller has shared their name and contact details.",
    "extraction_schema": {
      "fields": [
        {
          "name": "full_name",
          "type": "string",
          "required": true,
          "description": "Caller full name"
        },
        {
          "name": "email",
          "type": "string",
          "description": "Caller email address"
        },
        {
          "name": "interested",
          "type": "boolean",
          "description": "Whether the caller expressed interest"
        }
      ]
    }
  }'

curl -X POST https://api.oneinbox.ai/v1/tools \
  -H "Authorization: Bearer <api_key>" \
  -H "Content-Type: application/json" \
  -d '{
    "name": "hangup",
    "type": "end_call",
    "description": "End the call cleanly after the agent has completed its task or the caller says goodbye."
  }'

curl -X PATCH https://api.oneinbox.ai/v1/models/<llm_id> \
  -H "Authorization: Bearer <api_key>" \
  -H "Content-Type: application/json" \
  -d '{
    "tool_ids": ["<tool_id_1>", "<tool_id_2>"]
  }'

You are a helpful sales assistant for Acme Corp.

When the caller shares their name and email, use the lead_capture tool immediately.

After capturing their info, ask if they'd like to receive a follow-up SMS. If they say yes, use notify_team_sms.

If at any point the caller asks to speak to a human, use transfer_to_human.

After the task is complete or the caller says goodbye, use end_call.

Keep all replies under two sentences. Be warm and direct.

# 1. 通話を停止
curl -X POST https://api.oneinbox.ai/v1/calls/<call_id>/stop \
  -H "Authorization: Bearer <api_key>"

# 2. 2〜3秒待ってから取得
curl https://api.oneinbox.ai/v1/calls/<call_id> \
  -H "Authorization: Bearer <api_key>"

{
  "id": "call_abc123",
  "status": "completed",
  "messages": [
    { "role": "agent", "content": "Hi! How can I help?" },
    { "role": "user",  "content": "My name is Sama, my email is sama@acme.com" }
  ],
  "outcome": "Interested",
  "analysis": {
    "summary": "Caller expressed interest and shared contact details."
  }
}

curl https://api.oneinbox.ai/v1/tools \
  -H "Authorization: Bearer <api_key>"

curl -X PATCH https://api.oneinbox.ai/v1/tools/<tool_id> \
  -H "Authorization: Bearer <api_key>" \
  -H "Content-Type: application/json" \
  -d '{ "description": "Updated trigger description" }'

curl -X DELETE https://api.oneinbox.ai/v1/tools/<tool_id> \
  -H "Authorization: Bearer <api_key>"