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POST
/
v1
/
workspace
/
call-outcomes
Create call outcome
curl --request POST \
  --url https://api.oneinbox.ai/v1/workspace/call-outcomes \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "label": "Hot Lead",
  "description": "Qualified lead with confirmed budget"
}
'
{
  "id": "cou_abc123",
  "name": "hot_lead",
  "label": "Hot Lead",
  "description": "<string>",
  "is_active": true,
  "created_at": "2023-11-07T05:31:56Z",
  "updated_at": "2023-11-07T05:31:56Z"
}

Documentation Index

Fetch the complete documentation index at: https://docs.oneinbox.ai/llms.txt

Use this file to discover all available pages before exploring further.

Authorizations

​
Authorization
string
header
required

Use api_key from POST /v1/api-keys

Body

application/json
​
label
string
required

Outcome label. Any casing is accepted — e.g. "Hot Lead" or "appointment_booked". Stored and displayed as-is.

Example:

"Hot Lead"

​
description
string

Optional explanation of when this outcome applies

Example:

"Qualified lead with confirmed budget"

Response

201 - application/json

Created

​
id
string
Example:

"cou_abc123"

​
name
string

Auto-generated snake_case version of the label (e.g. "hot_lead")

Example:

"hot_lead"

​
label
string

Display label as submitted (e.g. "Hot Lead")

Example:

"Hot Lead"

​
description
string | null
​
is_active
boolean

Inactive outcomes are hidden from new analysis but preserved on historical calls

​
created_at
string<date-time>
​
updated_at
string<date-time>