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Documentation Index

Fetch the complete documentation index at: https://docs.oneinbox.ai/llms.txt

Use this file to discover all available pages before exploring further.

What is OneInbox?

OneInbox is a voice orchestration platform for building AI agents that handle live voice conversations over the phone and the web. This documentation covers the REST API and how to integrate OneInbox into your product. You configure agents, models, and calls with API requests — OneInbox handles real-time audio, telephony, and scaling. Base URL: https://api.oneinbox.ai

How voice agents work

Every call runs a loop until the conversation ends:
LayerYou configure
STTProvider, model, language
LLMModel, system prompt, tools, knowledge bases
TTSProvider, voice, speed
OneInbox connects these layers in real time. You focus on what the agent says and does.
TermMeaning
STT (speech-to-text)Converts what the caller says into text
LLM (language model)Decides what the agent should reply
TTS (text-to-speech)Converts the agent’s text reply into spoken audio

What you can build

  • Outbound callers — your agent dials leads, qualifies them, or sends reminders
  • Inbound support — assign a phone number; callers reach your agent 24/7
  • Web voice — embed a voice widget on your site with the OneInbox Web SDK

Get started

Quickstart

Build your first voice agent in 3 steps (~15 min)

API reference

Every endpoint with interactive Try It examples
Create and manage API keys in the OneInbox dashboard.

Next steps

  • Quickstart — prerequisites, 3-step path, and curl walkthrough
  • How it works — the voice pipeline explained
  • Agents — STT, LLM, TTS, and call behavior